Terms of service

Welcome to MUSE IN THE SKY.

These Terms of Service explain the rules and conditions that apply when you visit our website, browse our collections, or purchase products from us. By accessing or using our website, you agree to these Terms, along with our applicable Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before placing an order. If you do not agree with any part of these Terms, please discontinue using our website.

1. Eligibility & Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

You agree to provide accurate, current, and complete information when creating an account, placing an order, or contacting our team. You are responsible for maintaining the accuracy of the information you provide.

2. Website Use

You agree to use the MUSE IN THE SKY website only for lawful purposes and in accordance with these Terms.

You may not:

  • Use our website for fraudulent, unlawful, or misleading activities.

  • Attempt to gain unauthorized access to our website, systems, or customer information.

  • Upload or distribute viruses, malicious code, or harmful material.

  • Interfere with the security, functionality, or operation of our website.

  • Copy, reproduce, distribute, or commercially exploit our website content without prior written permission.

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated, subject to applicable law.

3. Product Information & Availability

At MUSE IN THE SKY, we make reasonable efforts to ensure that product descriptions, images, colors, sizing information, prices, and availability are presented as accurately as possible.

However, please note:

  • Colors may appear differently depending on your device and screen settings.

  • Minor variations in measurements may occur.

  • Product availability may change without notice.

  • We may update, modify, or discontinue products at any time.

We do not guarantee that every product image or description will appear exactly the same on every device. If a product information error occurs, we reserve the right to correct it in accordance with applicable law.

4. Pricing & Payment

All prices displayed on our website are in U.S. dollars (USD), unless otherwise stated.

Prices, promotions, discounts, and shipping fees may change without prior notice. Any applicable charges will be displayed during checkout before you complete your purchase.

We reserve the right to correct pricing errors, inaccurate information, or promotional mistakes. If an error affects an order you have placed, we may contact you to discuss the available options, subject to applicable law.

Orders are subject to successful payment authorization. By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Order Acceptance & Cancellation

After you place an order, you may receive an order confirmation email. This email confirms that we have received your order but does not necessarily mean that the order has been finally accepted.

MUSE IN THE SKY reserves the right to refuse, cancel, or limit an order when reasonably necessary, including in situations involving:

  • Suspected fraud or unauthorized transactions.

  • Payment authorization failures.

  • Product unavailability.

  • Incorrect pricing or product information.

  • Shipping restrictions.

  • Technical errors or other fulfillment issues.

If payment has already been collected for an order that we cancel, we will arrange an appropriate refund to the original payment method, subject to applicable law.

If you wish to cancel an order, please contact us as soon as possible. Cancellation may not be possible once processing or shipment has begun. Please refer to our Return & Refund Policy for additional information.

6. Shipping & Delivery

Shipping methods, shipping fees, order processing, tracking information, and delivery-related terms are described in our Shipping Policy.

Although we work to process orders promptly, delivery dates are estimates and may be affected by carrier operations, weather conditions, public holidays, customs inspections, or other circumstances beyond our control.

Customers are responsible for providing complete and accurate shipping information at checkout. MUSE IN THE SKY cannot guarantee successful delivery when incorrect or incomplete information has been provided.

For further details, please review our Shipping Policy.

7. Returns & Refunds

Our return eligibility requirements, return procedures, refund processing, and cancellation guidelines are outlined in our Return & Refund Policy.

Please review that policy before purchasing to understand which items may be eligible for return and how to request assistance.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable law.

8. Intellectual Property Rights

All content on the MUSE IN THE SKY website, including brand names, logos, product photographs, images, graphics, written content, product descriptions, page layouts, and design elements, is owned by or licensed to MUSE IN THE SKY and is protected by applicable intellectual property laws.

You may access and use this content for personal, non-commercial shopping purposes only. You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written authorization, except where permitted by law.

9. Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

These external websites are not controlled by MUSE IN THE SKY, and we are not responsible for their content, policies, security, or practices. Visiting third-party websites is at your own discretion, and we encourage you to review their applicable terms and privacy policies.

10. Disclaimer

Our website and services are provided on an “as available” basis, subject to applicable law.

While we make reasonable efforts to maintain accurate information and reliable website functionality, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

To the extent permitted by law, we disclaim warranties that may otherwise apply to the website and its operation, except for warranties or guarantees that cannot legally be excluded.

11. Limitation of Liability

To the maximum extent permitted by applicable law, MUSE IN THE SKY will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, purchase of products, shipping delays, website interruptions, or technical issues.

To the extent permitted by law, our total liability relating to a particular order will not exceed the amount paid for the applicable order.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. Changes to These Terms

We may update or revise these Terms of Service from time to time to reflect changes in our business, website operations, or legal requirements.

Any revised Terms will be posted on this page with an updated effective date where appropriate. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

We encourage you to review this page periodically.

13. Governing Law

These Terms of Service are governed by the applicable laws of the United States and the State of South Carolina, without regard to conflict-of-law principles, except where otherwise required by applicable law.

Any dispute arising from your use of our website or purchases from MUSE IN THE SKY will be handled through the appropriate legal process and under the jurisdiction determined by applicable law.

14. Contact Information

If you have questions about these Terms of Service, please contact us using the information below.

MUSE IN THE SKY

📧 Email: vip@muselnthesky.com

Business Address:

2182 Thomasville St, Lancaster, SC 29720, United States

Business Correspondence Only – Not a Return Address

Our Customer Support Team aims to respond within 24–48 business hours.

Thank you for choosing MUSE IN THE SKY. We appreciate your trust and look forward to helping you discover styles that make every occasion feel special. ✨